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dc.contributor.authorLlerena, Lucrecia
dc.contributor.authorRodriguez, Nancy
dc.contributor.authorCastro, John W.
dc.contributor.authorAcuña Castillo, Silvia Teresita 
dc.contributor.otherUAM. Departamento de Ingeniería Informáticaes_ES
dc.date.accessioned2021-04-26T15:32:43Z
dc.date.available2021-04-26T15:32:43Z
dc.date.issued2019-03-01
dc.identifier.citationInformation and Software Technology 107 (2019): 48 – 64en_US
dc.identifier.issn0950-5849 (print)en_US
dc.identifier.urihttp://hdl.handle.net/10486/694916
dc.description.abstractContext: As a result of the growth of non-developer users of OSS applications, usability has over the last ten years begun to attract the interest of the open source software (OSS) community. The OSS community has some special characteristics (such as worldwide geographical distribution of both users and developers and missing resources) which are an obstacle to the direct adoption of many usability techniques as specified in the human-computer interaction (HCI) field. Objective: The aim of this research is to adapt and evaluate the feasibility of applying four usability techniques: user profiles, personas, direct observation and post-test information to four OSS projects from the viewpoint of the development team. Method: The applied research method was a multiple case study of the following OSS projects: Quite Universal Circuit Simulator, PSeInt, FreeMind and OpenOffice Writer. Results: We formalized the application procedure of each of the adapted usability techniques. We found that either there were no procedures for adopting usability techniques in OSS or they were not fully systematized. Additionally, we identified the adverse conditions that are an obstacle to their adoption in OSS and propose the special adaptations required to overcome the obstacles. To avoid some of the adverse conditions, we created web artefacts (online survey, wiki and forum) that are very popular in the OSS field. Conclusion: It is necessary to adapt usability techniques for application in OSS projects considering their idiosyncrasy. Additionally, we found that there are obstacles (for example, number of participant users, biased information provided by developers) to the application of the techniques. Despite these obstacles, it is feasible to apply the adapted techniques in OSS projectsen_US
dc.description.sponsorshipThis research was funded by the Secretariat of Higher Education, Science, Technology and Innovation (SENESCYT) of the Government of Ecuador as part of an academic scholarship granted for postgradu- ate training, and Quevedo State Technical University through doctoral scholarships for university professors. Also this research was funded by the Spanish Ministry of Education, Culture and Sports FLEXOR ( TIN2014-52129-R ) and TIN2014-60490-P projects and the eMadrid- CM project ( S2013/ICE-2715 ). Finally, this research received funding from the University of Atacama “DIUDA 22316 ”projecten_US
dc.format.extent26 pag.es_ES
dc.format.mimetypeapplication/pdfes_ES
dc.language.isoenges_ES
dc.publisherElsevieres_ES
dc.relation.ispartofInformation and Software Technologyen_US
dc.rights© 2018 Elsevier B.V.es_ES
dc.subject.otherDirect observationen_US
dc.subject.otherOpen source softwareen_US
dc.subject.otherPersonasen_US
dc.subject.otherPost-test informationen_US
dc.subject.otherUsability techniquesen_US
dc.subject.otherUser profilesen_US
dc.titleAdapting usability techniques for application in open source Software: A multiple case studyen_US
dc.typearticleen_US
dc.subject.ecienciaInformáticaes_ES
dc.date.embargoend2020-10-26
dc.relation.publisherversionhttps://doi.org/10.1016/j.infsof.2018.10.011es_ES
dc.identifier.doi10.1016/j.infsof.2018.10.011es_ES
dc.identifier.publicationfirstpage48es_ES
dc.identifier.publicationissue107es_ES
dc.identifier.publicationlastpage64es_ES
dc.relation.projectIDGobierno de España. TIN2014-52129-Res_ES
dc.relation.projectIDGobierno de España. TIN2014-60490-Pes_ES
dc.relation.projectIDComunidad de Madrid. S2013/ICE-2715/EMADRIDes_ES
dc.type.versioninfo:eu-repo/semantics/acceptedVersionen
dc.rights.ccReconocimiento – NoComercial – SinObraDerivadaes_ES
dc.rights.accessRightsopenAccesses_ES
dc.authorUAMTorre-Marín Acuña, Silvia (265240)
dc.facultadUAMEscuela Politécnica Superior


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