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Applying a Usability Technique in the LibreOffice Writer Project

Author
Llerena, Lucrecia; Rodríguez, Nancy; Castro, John W.; Acuña Castillo, Silvia Teresitauntranslated
Entity
UAM. Departamento de Ingeniería Informática
Publisher
Latin-american Center for Informatics Studies
Date
2020-09
Citation
Llerena, L.; Rodríguez, N; Castro, J. W.; Acuña-Castillo, S. T. CLEIej Regular papers and Special issue devoted to CLIHC 2019 23.2 (2020): 1-12
ISSN
0717- 5000 (print)
Funded by
Work funded by FEDER/Spanish Ministry of Science and Innovation –Research State Agency: project MASSIVE, RTI2018-095255-B-I00, the R&D programme of Madrid (project FORTE, P2018/TCS-4314), and project PGC2018-097265-B-I00, funded by: FEDER/Spanish Ministry of Science and Innovation –Research State Agency. Also, this research was funded by the Secretariat of Higher Education, Science, Technology andInnovation (SENESCYT) of the Government of Ecuador aspart of an academic scholarship grantedfor postgraduate training, and Quevedo State Technical University through doctoral scholarships for university professors. Finally, this research received funding from the University of Atacama “DIUDA 22316” project
Project
Gobierno de España. RTI2018-095255-B-I00; Gobierno de España. PGC2018-097265-B-I00
Editor's Version
https://doi.org/10.19153/cleiej.23.2.4
Subjects
Open Source Software; Usability Technique; Personas; Informática
URI
http://hdl.handle.net/10486/702205
Rights
© The author(s)

Licencia Creative Commons
Esta obra está bajo una Licencia Creative Commons Atribución 4.0 Internacional.

Abstract

As a result of the growth of non-developer users of OSS applications, usability has over the last ten years begun to attract the interest of the OSScommunity. The OSS community has some special characteristics which are an obstacle to the direct adoption of many usability techniques as specified in the HCIfield. The aim of this research is to adapt and evaluate the feasibility of applying the Personas usability technique to one OSS project from the viewpoint of the development team. The applied research method was a case study of the following OSS project LibreOffice-Writer. We formalized the application procedure of the adapted usability technique. We found that either there were no procedures for adopting usability technique in OSS or theywere not fully systematized. Additionally, we identified the adverse conditions that are an obstacle to their adoption in OSS and propose the special adaptations required to overcome the obstacles. To avoid some of the adverse conditions, we created web artefacts (e.g.wiki) that are very popular in the OSS field. Additionally, we found that there are obstacles to the application of the technique. Despite these obstacles, it is feasible to apply the adapted Personas technique in OSS project
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Google™ Scholar:Llerena, Lucrecia - Rodríguez, Nancy - Castro, John W. - Acuña Castillo, Silvia Teresita

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