Complaints, suggestions and compliments management in academic libraries

Lor, Laura

UAM_Biblioteca

Author

Lor, Laura

Date

2022-05-27

Citation

CIVIS - Erasmus Staff Training Week, 23-27 May 2022, La Sapienza Università di Roma

Subjects

Bibliotecas universitarias; usuarios; satisfacción; Biblioteconomía y Documentación

URI

http://hdl.handle.net/10486/702341

Note

Comunicación presentada en la CIVIS - Erasmus Staff Training Week celebrada en la Universidad de La Sapienza Università di Roma entre los días 23 - 27 de mayo 2022

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Complaints, suggestions and compliments management in academic libraries

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Citation

Subjects

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Note

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