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Energy loss after daily role stress and work incivility: caring for oneself with emotional wellness

Author
Garrosa Hernández, Evauntranslated; Blanco Donoso, Luis Manueluntranslated; Moreno Jiménez, Jennifer Elenauntranslated; McGrath, Eugenia; Cooper Thomas, Helena D.; Ladstätter, Félix
Entity
UAM. Departamento de Psicología Biológica y de la Salud
Publisher
Springer
Date
2022-10-05
Citation
10.1007/s10902-022-00570-x
Journal of Happiness Studies (2022): 1-31
 
 
 
ISSN
1389-4978 (print); 1573-7780 (online)
DOI
10.1007/s10902-022-00570-x
Funded by
This research was supported by a project from the Spanish Ministry of Economy and Competitiveness (PSI2015-68011-R). Open Access funding provided thanks to the CRUE-CSIC agreement with Springer Nature
Project
Gobierno de España. PSI2015-68011-R
Editor's Version
https://doi.org/10.1007/s10902-022-00570-x
Subjects
Daily study; Role stress; Work incivility; Optimism; Recovery; Energy; Psicología
URI
http://hdl.handle.net/10486/704452
Rights
© The Author(s) 2022

Licencia Creative Commons
Esta obra está bajo una Licencia Creative Commons Atribución 4.0 Internacional.

Abstract

The present study seeks to build on burnout research by examining daily fuctuations of role stress and work incivility, and their impact on employees’ energy loss. Optimism and recovery (i.e., psychological detachment and relaxation), two mechanisms that allow workers’ self-care and self-defence from these toxic conditions when faced by these job stressors, were included. In a daily study, 117 service sector workers completed surveys three times a day, over a period of one working week. Hierarchical linear modeling revealed work incivility as predictor of daily emotional exhaustion. Optimism and recovery play diferent roles in protecting workers from daily energy loss. Daily optimism increased employees’energy and decreased emotional exhaustion and negative afect at night. It also moderated the relationship between work incivility and positive afect at night. The results on psychological detachment supported the stressor-detachment model (Sonnentag, 2010), in which psychological detachment from work during nonworking time is not only a direct predictor of increased energy, but could similarly bufer the negative impact of role stress and work incivility. Relaxation basically showed main efects in predicting emotional exhaustion (inversely) and positive afect (directly). Our fndings suggest two main implications: (1) the necessity for implemention of workplace policies to prevent role stress and work incivility in reducing daily loss of energy. (2) Training workers in self-care programmes focusing on optimism and recovery can provide early steps toward organizational change and employee daily well-being
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Google™ Scholar:Garrosa Hernández, Eva - Blanco Donoso, Luis Manuel - Moreno Jiménez, Jennifer Elena - McGrath, Eugenia - Cooper Thomas, Helena D. - Ladstätter, Félix

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  • Producción científica en acceso abierto de la UAM [18127]

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