Energy loss after daily role stress and work incivility: caring for oneself with emotional wellness
Entity
UAM. Departamento de Psicología Biológica y de la SaludPublisher
SpringerDate
2022-10-05Citation
10.1007/s10902-022-00570-x
Journal of Happiness Studies (2022): 1-31
ISSN
1389-4978 (print); 1573-7780 (online)DOI
10.1007/s10902-022-00570-xFunded by
This research was supported by a project from the Spanish Ministry of Economy and Competitiveness (PSI2015-68011-R). Open Access funding provided thanks to the CRUE-CSIC agreement with Springer NatureProject
Gobierno de España. PSI2015-68011-REditor's Version
https://doi.org/10.1007/s10902-022-00570-xSubjects
Daily study; Role stress; Work incivility; Optimism; Recovery; Energy; PsicologíaRights
© The Author(s) 2022Abstract
The present study seeks to build on burnout research by examining daily fuctuations of
role stress and work incivility, and their impact on employees’ energy loss. Optimism
and recovery (i.e., psychological detachment and relaxation), two mechanisms that allow
workers’ self-care and self-defence from these toxic conditions when faced by these job
stressors, were included. In a daily study, 117 service sector workers completed surveys
three times a day, over a period of one working week. Hierarchical linear modeling revealed work incivility as predictor of daily emotional exhaustion. Optimism and recovery
play diferent roles in protecting workers from daily energy loss. Daily optimism increased
employees’energy and decreased emotional exhaustion and negative afect at night. It
also moderated the relationship between work incivility and positive afect at night. The
results on psychological detachment supported the stressor-detachment model (Sonnentag,
2010), in which psychological detachment from work during nonworking time is not only
a direct predictor of increased energy, but could similarly bufer the negative impact of
role stress and work incivility. Relaxation basically showed main efects in predicting
emotional exhaustion (inversely) and positive afect (directly). Our fndings suggest two
main implications: (1) the necessity for implemention of workplace policies to prevent
role stress and work incivility in reducing daily loss of energy. (2) Training workers in
self-care programmes focusing on optimism and recovery can provide early steps toward
organizational change and employee daily well-being
Files in this item
Google Scholar:Garrosa Hernández, Eva
-
Blanco Donoso, Luis Manuel
-
Moreno Jiménez, Jennifer Elena
-
McGrath, Eugenia
-
Cooper Thomas, Helena D.
-
Ladstätter, Félix
This item appears in the following Collection(s)
Related items
Showing items related by title, author, creator and subject.