Choosing a Chatbot Development Tool

Pérez Soler, Sara; Juarez-Puerta, Sandra; Guerra Sánchez, Esther; Lara Jaramillo, Juan de

UAM_Biblioteca

dc.contributor.author	Pérez Soler, Sara	es_ES
dc.contributor.author	Juarez-Puerta, Sandra	es_ES
dc.contributor.author	Guerra Sánchez, Esther	es_ES
dc.contributor.author	Lara Jaramillo, Juan de	es_ES
dc.contributor.other	UAM. Departamento de Ingeniería Informática	es_ES
dc.date.accessioned	2022-11-16T18:03:43Z	en_US
dc.date.available	2022-11-16T18:03:43Z	en_US
dc.date.issued	2021-07-01	en_US
dc.identifier.citation	IEEE Software 38.4 (2021): 94-103	en_US
dc.identifier.issn	0740-7459 (print)	en_US
dc.identifier.issn	1937-4194 (online)	en_US
dc.identifier.uri	http://hdl.handle.net/10486/705244	en_US
dc.description	© 2021 IEEE.  Personal use of this material is permitted.  Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works	en_US
dc.description.abstract	Chatbots are programs that supply services to users via conversation in natural language, acting as virtual assistants within social networks or web applications. Here, we review the most representative chatbot development tools with a focus on technical and managerial aspects	en_US
dc.description.sponsorship	This work was partially funded by the R&D program of the Madrid Region (project FORTE, S2018/TCS4314), and the Spanish Ministry of Science (project MASSIVE, RTI2018-095255-B-I00)	en_US
dc.format.extent	11 pag.	en_US
dc.format.mimetype	application/pdf	en_US
dc.language.iso	eng	en_US
dc.publisher	© Institute of Electrical and Electronics Engineers Inc. (IEEE)	en_US
dc.relation.ispartof	IEEE Software	en_US
dc.subject.other	Chatbots	en_US
dc.subject.other	Natural Language Processing	en_US
dc.subject.other	Software Engineering	en_US
dc.title	Choosing a Chatbot Development Tool	en_US
dc.type	article	en_US
dc.subject.eciencia	Informática	es_ES
dc.relation.publisherversion	https://doi.org/10.1109/MS.2020.3030198	es_ES
dc.identifier.doi	10.1109/MS.2020.3030198	es_ES
dc.identifier.publicationfirstpage	94	es_ES
dc.identifier.publicationissue	4	es_ES
dc.identifier.publicationlastpage	103	es_ES
dc.identifier.publicationvolume	38	es_ES
dc.relation.projectID	Gobierno de España. RTI2018-095255-B-I00	es_ES
dc.relation.projectID	Comunidad de Madrid. S2018/TCS4314	es_ES
dc.type.version	info:eu-repo/semantics/acceptedVersion	en_US
dc.contributor.group	Modelado e Ingeniería del Software (ING EPS-013)	es_ES
dc.rights.cc
dc.rights.accessRights	openAccess	en_US
dc.facultadUAM	Escuela Politécnica Superior	es_ES